Last Updated: September 2025  |  Effective: September 2025

The Spice Arena LLC ("we", "our", or "us") operates the website thespicearena.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place an order. Please read it carefully.

1. Information We Collect

When you place an order or create an account, we collect:

• Personal Identification: First name, last name, email address, phone number
• Delivery Information: Street address, city, state, ZIP code, country
• Payment Information: We use Square payment gateway — we do not store your card details on our servers
• Order History: Products ordered, order amounts, shipping details
• Usage Data: IP address, browser type, pages visited (via server logs)

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmation, tracking, and support emails
• To create and manage your account
• To verify your US delivery address
• To improve our website and customer experience
• To respond to your inquiries and support requests

3. Third-Party Services We Use

• Square (squareup.com) — Payment processing. Your card data is handled by Square's secure servers.
• SmartyStreets — US address verification. Your address is sent to verify it is a valid deliverable US address.
• Google Fonts — Web fonts (font names and your IP may be logged by Google).

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers necessary to fulfill your order (payment processor, shipping carriers).

5. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal data we collect
• Request deletion of your personal data
• Opt-out of the sale of personal data (we do not sell data)

To exercise these rights, contact us at: info@thespicearena.com

6. Cookies

We use session cookies to maintain your shopping cart and login session. We do not use third-party tracking cookies. You can disable cookies in your browser settings, but this may affect your shopping experience.

7. Data Security

We implement industry-standard security measures including SSL encryption, secure server configurations, and hashed password storage. However, no method of internet transmission is 100% secure.

8. Data Retention

We retain your order data for up to 3 years for legal and business purposes. You may request deletion of your account data by contacting us.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Contact Us

For privacy-related questions or requests:

• Email: info@thespicearena.com
• WhatsApp: Chat on WhatsApp
• Business: The Spice Arena LLC, United States

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by updating the "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.